Xyna International School

” Very bad experience with Xyna school for choosing ielts exam. The speaking test taker was using mobile phone and not listening properly, even though I reported to the staff but no action was taken. Moreover, at the time of Reading the invigilators were opening door again and again which makes me difficult to concentrate. Last time my score was7.5 in speaking and this time I score 6 how is this possible.I suggest not to waste money and spend it wisely and opt for some other centre’s. “

” I booked an IELTS exam at Xyna International School and paid online. Two days later, they canceled my exam without notice, claiming I hadn’t paid. I sent proof of payment, and eventually they responded asking me to provide three preferred dates. I replied with one clear date ,the same day my husband had already booked, but they never confirmed or responded again. Meanwhile, my husband’s exam was also canceled and rescheduled by phone, only to be canceled again by email. With no clear support through email or phone, we had no choice but to drive 40 minutes from Richmond Hill to Vaughan just to get help in person. At the center, they said the issue was caused by the way the reference number was entered, which was a problem with their unprofessional and confusing payment system, not our fault. Still, we were told the dates we wanted were full and had to accept weekend dates that didn’t suit us. On exam day, the speaking examiner interrupted me and my husband multiple times during the interview, making the whole experience more stressful. I’ve taken IELTS before in Vancouver, and the experience was calm and respectful, this was the opposite! Also, the exam chairs were extremely uncomfortable, and I had back pain after sitting for around 3 hours. This was a very poor experience overall, from lack of communication to disorganized scheduling and an unprofessional test environment. IELTS is an important exam and should be handled seriously. I do not recommend this center to anyone. “

” I am extremely disappointed with the lack of responsiveness from your team. Despite multiple attempts to get in touch, I have received no response to my calls. It is incredibly frustrating and inconvenient to be left without any form of communication or assistance. To make matters worse, I was informed that in order to obtain a TRF , I either need to travel all the way to Vaughn or pay an additional $60. This is completely unreasonable, especially considering that this issue stems from a lack of proper support on your end. I expected a much higher level of professionalism and accountability. I sincerely hope that steps are taken to address this lack of communication and to provide a more accessible and efficient process for students who are already dealing with enough stress. “

” Many test takers have praised a supportive and professional staff. For instance, candidates note a wonderful experience during the IELTS examination highlighting the staff care approach and well mannered procedures. By taking all the instructions they give, candidates can better navigate their test experience at XYNA International School. Thank you very much! “

” I recently had the pleasure of taking the IELTS exam at Xyna International, vaughan and I can confidently say it was an exceptional experience from start to finish. The test center itself is well-maintained, and provides a comfortable, quiet environment ideal for taking such an important exam. What truly stood out, however, was the professionalism and kindness of the staff. From the moment I arrived, they made me feel welcomed and at ease. They were not only efficient but also very supportive, answering all of my questions with patience and clarity. The staff were incredibly knowledgeable about the exam process and provided clear instructions, making the entire procedure smooth and stress-free. They ensured that I was well-prepared and informed about what to expect at each stage of the exam. I also appreciated how organized and punctual everything was, ensuring that there were no delays or complications. The positive attitude and helpfulness of the staff really made a difference in my overall experience. “